In order to become a user of Services, You may provide us the following information to create an account: name, email address, company name and address, phone number. Tranquility Services Private Limited (TSPL) may request other information from You during or after the registration process that TSPL uses to provide better and more customized services to You. You acknowledge that this information is personal to You, and by creating an account on TSPL Website, You may allow others, including TSPL, to identify You and to allow TSPL to use Your information in accordance with the Terms.
We collect information when You interact with TSPL’s customer service in order to accurately categorize and respond to customer inquiries and investigate breaches of Our terms.
In the course of optimizing the Service to Our Users, We may allow authorized third parties to place or recognize a unique cookie on Your browser. Any information provided to third parties through cookies will not be personally identifiable, but may provide general segment information for the enhancement of Your user experience by providing more relevant advertising.
Due to the communications standards on the internet, when You visit the Website We automatically receive the URL of the website from which You came and the website to which You are going when You leave TSPL’s Website. TSPL also receives the internet protocol (“IP”) address of Your computer (or the proxy server You use to access the World Wide Web), Your computer operating system and type of web browser You are using, your usage patterns, Your mobile device (including Your UDID) and mobile operating system (if You are accessing the Website using a mobile device), as well as the name of Your ISP or Your mobile carrier. TSPL may also receive location data passed to it from third-party services or GPS-enabled devices that You have enabled. Also, as described above in Section 2.D. TSPL receives information when You access third-party web pages through the Service. The link between Your IP address and Your personally identifiable information is not shared with third parties without Your permission, except as described in Section 8. ("When We May Disclose Your Information"), below.
TSPL uses and/or intends to use Personal Information to:
a. Operate and improve the Website;
Provide Users with the Service and other products and services that a User may request or that a User has expressed interest in; Facilitate subscription processing, reviews and analysis; Evaluate User interest and needs in order to improve the Service and make available other offers, products or services;
b. Evaluate the types of offers, products or services We make available to Users and potential Users
1. Track use of the Services;
2. Provide customer support;
The Website and/or Service may contain links to other Websites. TSPL is not responsible for the actions, practices, or content of such Websites linked to or from the Website. You understand that such websites may have their own legal documents to which You must agree to prior to using and that We have no control over these legal documents. As always, You understand that it is Your responsibility to verify Your legal use of a website as well as use of information from the website with the corresponding website owner.
TSPL may combine Non-Personal Information You provide through the Website with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain any information that could be used to identify You and does not include Your personal contact information.
Except as set forth below or as specifically agreed to by You, TSPL will not disclose any Personally Identifiable Information as gathered from You on the Website.
i. We may share Personally Identifiable information in limited fashion to Our contractors and service providers that perform services on Our behalf, including, but not limited to, operation of the Website technology, marketing services, research services and other related services. Unless You have opted- out (see Section 8.C. below) of such sharing, these contractors also may have access to Your email address to send newsletters or special promotions to You on Our behalf or to send emails to You for purposes such as conducting market research on Our behalf. Access to Your Personally Identifiable Information by such contractors and service providers is limited to the information reasonably necessary for the contractor to perform its limited function for TSPL.
We also contractually require that such contractors and service providers:
2) not use or disclose Your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.
ii. We may share Personally Identifiable information We collect, as permitted by law, to companies such as credit reporting agencies, or servicing and processing companies, or when required or advised to do so in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to You or others, to protect property, or defend or assert legal rights, to defend ourselves in litigation. In the event that We are legally compelled to disclose Your Personally Identifiable information to a third party, We will attempt to notify You unless doing so would violate the law or court order.
iii. If You prefer that We do not share certain information with Our contractors and service provider, as described above, You can direct us not to share that information by contacting us at saleshelp@TSPL.com. Please note that an opt-out with respect to information sharing will not apply to information sharing arrangements described Sections 8.A or B.
Our Website and Service utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect Your personal data, accounts, passwords, etc. This information is kept completely separate and confidential, unless You have given someone-else Your user ID and password. As such, You should protect Your user ID and password and NOT share it with anyone. If You believe Your user ID and password have been compromised and You have trouble changing your user ID/password on the Website or within the application, please contact us on firstname.lastname@example.org
Should You have a privacy question about the Website and/or the Service, please email us at email@example.com